The following My Umbrella Shop Terms & Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Legal Notice: My Umbrella Shop Terms & Conditions
MyUmbrellaShop.com may post all notices from to you on our Web site. Also, MyUmbrellaShop.com will deem them delivered within thirty (30) days after posting. MyUmbrellaShop.com shall make Personal Notices to you either by e-mail or the address you provide on our Web site. To contact us, email:
Due to the My Umbrella Shop Terms & Conditions, delivery shall be deemed to have been made by you to MyUmbrellaShop.com five (5) days after the date sent.
Copyright: My Umbrella Shop Terms & Conditions
All content appearing on this Web site is the property of: MyUmbrellaShop.com. Because of this: My Umbrella Shop reserves all rights. My Umbrella Shop authorizes you, as a user, only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: “Copyright © 2010-2017 MyUmbrellaShop.com. All rights reserved.”
Use Of Site: My Umbrella Shop Terms & Conditions
This site contains other proprietary notices and copyright information. The terms of those notices must be observed and followed. As a result, information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. MyUmbrellaShop.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if MyUmbrellaShop.com believes that customer conduct violates applicable law or is harmful to the interests of MyUmbrellaShop.com and its subsidiaries.
MyUmbrellaShop.com use of personal information that you may submit to MyUmbrellaShop.com through this Web site is governed by the My Umbrella Shop Terms & Conditions.
Shipping (International Shipping) & Delivery: My Umbrella Shop Terms & Conditions
Warranties: My Umbrella Shop Terms & Conditions
MyUmbrellaShop.com umbrellas are guaranteed for one year to be free from defects in original material and workmanship. This guarantee includes the following: frame, crank, tilt, mechanism, housing, rib cleats, valance clamps, cap. Also, this guarantee does not cover the following: product failure caused by unreasonable use and/or care, acts of nature (I.e. wind/storm damage). If a defect in original material or workmanship does occur during the warranty period; MyUmbrellaShop.com will repair or replace, at its discretion, the product without charge. If a problem occurs after the warranty period you may request a repair or replacement quote upon inspection of the damage. Freight charges both ways will be your responsibility. Vinyl and mesh fabrics do not come with any warranties. In addition, “All Outdura Fabric comes with its own guarantee. Certain conditions apply.”
Return Policy: My Umbrella Shop Terms & Conditions
Important Issues You Need to be Aware Of
Especially relevant, My Umbrella Shop will not accept returns without an RA# (Return Authorization Number).
The RA# must be on the outside of the package near the label. If the RA# is not visible on the outside of the box, My Umbrella Shop will refuse the package. There is a 30% restocking fee on all orders returned. Please take the time to get every detail correct before placing the order. IF you have questions before you place your order, please call . Please be aware of this fee before placing the order and all details have been thoroughly reviewed by all parties. You have 30 days from the date of delivery to return any order with an RA#, after 30 days the product cannot be returned. All returns must be back at My Umbrella Shop within 30 days of the original date. NO EXCEPTIONS.
Call Tags for Returns
Also, for returns, you must fill out a call tag request form. Therefore, the RA# must be on the outside of the package near the label. If the RA is not visible on the outside of the box, My Umbrella Shop will refuse the package. My Umbrella Shop will bill Call Tags to you until determined otherwise.
Goods Damaged During Shipment
Please open and inspect each item for concealed damage from shipping. Furthermore, the carrier only gives us three days to notify them of concealed damage; after three days the claim is denied! Please understand that we are not responsible for damages caused by the carrier, and they will not be repaired at our expense. If you miss the deadlines, you will be responsible for the repair/replacement cost. Please take the time to inspect the product upon receipt. This is your responsibility. If there is concealed damage, you must notify our shipping department immediately so we can get the claim started before their deadline of three days. Finally, our shipping department must file claims within three days to receive a credit from the carrier for goods damaged in shipment. We apologize for any inconvenience.
...for shopping MyUmbrellaShop.com
Our current lead time is up to 2 weeks for umbrellas without logos or digital print. For umbrellas with logos or digital print the lead time will be 3-4 weeks. Call for lead time on all other products.
Note: If you are buying a beach umbrella, patio umbrella, or market umbrella, unless there is an alternating fabric choice, only (1) fabric choice will be applied to your order. Please make sure only (1) is selected. Thank you.
Custom Cushions & Toss Pillows:
If you need Custom Cushions & Toss Pillows please visit http://www.stoneycreekcustomproducts.com
MyUmbrellaShop hours are from Mon-Thurs (8 am-5 pm)
Contact us, especially if you can't find EXACTLY what you are looking for, by giving us a call at . Our online sales representatives will be glad to help you. You can also email us at . We will get back to you as soon as possible.